Professional Services

Professional Services
ptimized processes and improved communication

Companies providing professional services heavily rely on software solutions to run every aspect of their businesses – from the effective management of customer relations; improvement of communication and data exchange among the employees, to effective project management of– resources, hours, subcontractors, monitoring of different indicators, and their financial impact. We can help you optimize your efforts if you are running a company.

Our offering

We offer a wide portfolio of Microsoft Dynamics ERP and CRM solutions for professional services to boost flexibility, growth and development.

The product portfolio includes:

  • Dynamics 365 for Project service automation – for an organization running projects, allocating resources and following stringent deadlines and budgets
  • Dynamics 365 for Field service – for companies delivering services and experience right at customer site.
  • Dynamics 365 for Talent – for headhunting and humanresource agencies.
  • Dynamics 365 Hospitality– for hotels, restaurants and other leisure companies.

Implicit Benefits

  • Integration of sales and marketing activities and customer support services
  • Tracking customer history through diverse communication channels
  • Tracking and analyzing customer inquiries aiming at increase in cross-sell and up-sell activities
  • Engaging to changes in customer behavior and needs
  • Project management made easy – complete history maintenance, distribution and planning of time and resources, budgets, assessments and ready analysis

  • Easy entry and update of changes related to regulations and regulatory compliances
  • Smooth integration with external applications
  • Detailed and quick analysis of customers’ needs
  • Maintenance of good relationships with suppliers, customers and employees
  • More accurate targeting and offering the right products to the right audience, resulting in improved service quality